We are committed to protecting and respecting your privacy, and to acting in compliance with the applicable data regulations. This policy explains how we collect, use and process the data that you give. We seek to comply with the General Data Protection Regulation (GDPR).
Whenever you/your company give us employee/personal data, this constitutes to the consenting of the collection and use in accordance with this privacy policy and any fair collection notice which is notified to you at the time of giving us such data. The company ordering the services from FeedbackOnline consent to employee data collection regarding name, email, address, and any other relevant company information.
The data that we collect from you/your company may include information:
- you provide when our services are requested
- you provide when you complete 360 degree feedback
The data that we collect is used:
- to provide you with the services that are requested from us
- to provide personalised 360 reports
- for customer administration including carrying out our obligations arising from any contracts entered into between you/your company and us and including retention of correspondence if you contact us
How we keep your data secure
We are committed to ensuring the security and integrity of information that we hold and act in compliance with the General Data Protection Regulation (GDPR) and have put in place appropriate technical and organisational safeguards to ensure this.
When we obtain data, we take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this privacy policy. However, transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data submitted via electronic means.
We will not disclose your personal information to third parties except:
- as necessary to fulfil your/your company requirements for our services
- in response to an expressed client need, interest or request.
We may disclose aggregated and anonymised information for strategic or research purposes. In this case, the data is used only in an anonymous form; no individual is identified or identifiable from such data.
How you can contact us:
If you have any questions about the FeddbackOnline privacy policy, or you wish to update, delete or request any information about your data held by us, please e-mail: shirley.lane@feedbackonline.com; or telephone: +46 (0) 31 721 9030.
If you have a complaint regarding any matter under this privacy policy or how we handle data, you may contact us at the above address.
This Privacy Policy is governed by Swedish law and the place of performance of obligations will be Gothenburg.